​Shipping and Return Policy

​1. Shipping

​Orders are fulfilled by our partner pharmacy and shipped across India.

​Delivery times may vary based on location but typically range from 3–7 business days.

​Customers will receive a tracking link once the order is dispatched.

​2. Return & Replacement Policy

​Due to the nature of skincare and wellness products, we do not accept returns or exchanges unless the wrong product is delivered.

​To be eligible for a product replacement

​You must record an unboxing video clearly showing the seal, label, and issue with the delivered product.

​The video must be shared with us within 24 hours of delivery via WhatsApp or email.

​The product must be unused, unopened, and in original condition and packaging.

​The return should be initiated and shipped back within 2 days of delivery.

​Upon satisfactory review and verification:

​We will arrange for replacement of the incorrect product at no additional cost.

​Please note

​No refunds are issued unless a replacement is unavailable.

​Damage due to customer mishandling or usage will not qualify for return/replacement.